Hilton Playa Del Carmen, An All-Inclusive Adult Only Resort, Playa del Carmen
372US$
Book here and pay
10% less
than on Booking.com!
Key details
About the Hotel
Avenida Constituyentes 2,
Playa del Carmen,
Mexico,
77780,
Quintana Roo
View all
Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
660 sq. feet
Bed options:
1 King Size Bed
Bathtub
Balcony
room details
Check Prices
Oceanfront Junior Suite
Max:
2 persons
660 sq. feet
Bed options:
1 King Size Bed
Bathtub
Air conditioning
room details
Check Prices
Junior Suite
Max:
4 persons
660 sq. feet
Bed options:
2 Double beds
Bathtub
Air conditioning
room details
Check Prices
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
- Tennis court
- Golf course
- Pool tables
- Yoga class
- Sports trainer
- Aerobics
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Toys
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Location
Avenida Constituyentes 2,
Playa del Carmen,
Mexico,
77780,
Quintana Roo
Map view
Avenida Constituyentes 2,
Playa del Carmen,
Mexico,
77780,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
2300 ft
Av. Benito Juárez
Los Fundadores Park
4400 ft
Museums
3D Museum of Wonders
2900 ft
Museums
Museo Frida Kahlo Playa Del Carmen
2600 ft
Beach
Mamita's Beach Club
2600 ft
Night club
Coco Bongo
2200 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
2300 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
2800 ft
Gallery
Tierra Huichol
2600 ft
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
2700 ft
5ta Avenida
Galeria de Arte 5ta Avenida
3000 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
3500 ft
Church
Nuestra Senora del Carmen Catholic Church
1.2
mi
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
3900 ft
Casinos
Grand Riviera Casino
2300 ft
Gallery
Riviera Art Gallery
4600 ft
Beach
Playa Mamitas
2100 ft
Store
ME Dive Center
2700 ft
Nearby
Mall
Quinta Alegria Shopping Mall
1100 ft
Beach
Kool Beach Club
2000 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
900 ft
Beach
Playacar
1100 ft
Gallery
La Galeria de Playa Art Gallery
1200 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1100 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1200 ft
Aquarium
Aquarium Beach
1600 ft
Shopping Area
Plaza Las Americas
1100 ft
Night club
Mandala Playa del Carmen
1700 ft
Shopping Area
Plaza Calle Corazon
1800 ft
Night club
Blue Parrot
1900 ft
Restaurants
Senor Frog's Playa del Carmen
600 ft
Calle Quinta Avenida Calle 22 Norte
Asiana Restaurant
600 ft
1 Avenida Nte 261
Chef's Plate
1000 ft
Constituyentes Avenue #2 The Royal Playa del Carmen
Maria Maria
1000 ft
Centro
Asiana
700 ft
Avenida Constituyentes 1
La Finisima Caguameria de Esquina
400 ft
Avenida D Norte 1 Corner of Calle 20
Fresco Habito
400 ft
1ra Avenida Between Constituyentes & Calle 20
La Fisheria
700 ft
5th Avenue Between 20 and 22
Viaggio
700 ft
Avenida Constituyentes # 1 Panama Jack Resort
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
7.6
Location
8.6
Service
8.6
Dining
8.2
Amanda
United States of America,
February
2025
6.2/10
I had a mix of experiences during my stay at Hilton Playa Del Carmen. The construction renovations were quite disruptive, affecting the overall atmosphere and even the enjoyment of dining and relaxation spots. However, the food and drink options were plentiful and delicious, and the service from the staff was impressive, making for a nice vacation despite the inconveniences.
Rooms
6.0
The room was clean and comfortable, although the noise from the construction impacted my stay. I appreciated the convenient amenities, but I would have preferred a quieter experience overall.
Service
8.0
The staff members were consistently excellent. They were friendly and attentive, enhancing my overall experience. I particularly appreciated the service at the pool and the dining areas.
Location
8.0
The resort is ideally located next to downtown Playa del Carmen, making it easy to explore local restaurants and shops. The beach area was conveniently accessed, although somewhat small and crowded at times.
Dining
7.0
The variety of dining options was a highlight, with excellent food quality. I loved trying different restaurants, though I did miss the ambiance of closed options due to renovations.
Facilities
6.0
Overall a great selection of facilities, but with several unavailable due to the renovations. The spa, in particular, was a letdown as it was closed during my stay. I enjoyed the pool areas and entertainment activities as well.
Patricia
United States of America,
January
2025
6.8/10
I had a nice stay at Hilton Playa Del Carmen. The food was excellent, with numerous dining options, and the staff were truly accommodating. However, the check-in process was disorganized, and I found the beach conditions not ideal due to erosion and seaweed. Overall, if you're looking for a lively atmosphere with great food, this is a solid choice, but be prepared for some minor inconveniences.
Rooms
8.0
My room was comfortable and spacious, with a lovely king-sized bed and a large bathroom. It came equipped with a pillow menu and the air conditioning was effective. The cleanliness was consistently impressive, too.
Service
7.0
The staff was friendly and attentive throughout my stay. They were always eager to help, especially in the dining areas and at the bars. However, the initial check-in experience could certainly be improved.
Location
8.0
The resort boasts a prime location just off 5th Avenue, making it easy to explore local shopping and dining options. However, the beach in front was eroded, limiting swim access at times.
Dining
10.0
The food was a highlight, offering a great variety of options across the restaurants. The breakfast buffet was especially impressive, and I loved the sweets at the Royal Coffee House. Dining at the neighboring Panama Jack properties added even more variety.
Facilities
7.0
The facilities were generally well-maintained, though the pool area was busy, and securing shaded seating early in the day was necessary. The evening entertainment could use more variety to keep things fresh.
Oscar
United States of America,
January
2025
5.4/10
My stay at Hilton Playa Del Carmen was simply very nice. I enjoyed the beautiful resort and great service provided by the staff. The variety of dining options was impressive, though the lunch buffet could be improved. There were some minor issues like the room's decor needing an update, but overall, the experience was fantastic.
Rooms
8.0
My double garden view room was spacious and clean, but could use a little decor update. I appreciated the in-room coffee machine and the hammock on the balcony, which was perfect for a siesta.
Service
9.0
The staff was incredibly friendly and attentive. everyone made me feel like a valued guest. The check-in process, however, felt a bit overwhelming with upselling tactics.
Location
10.0
The resort's location was perfect, just steps away from the beach and vibrant 5th Avenue for shopping and nightlife.
Dining
8.0
The food at the a-la-carte restaurants was great, especially at Pelicanos for every meal. However, the lunch buffet often lacked proper warmth.
Facilities
9.0
The facilities were well-maintained, and the spa experience was good, especially the hydrotherapy spa, which I visited frequently.
Frances
United States of America,
December
2024
5.6/10
I really enjoyed my stay at the Hilton Playa Del Carmen. The entertainment staff, including Emanuel, Isaac, and Fernando, made it nice with their energy and friendliness. However, finding poolside seating was quite stressful as many guests saved chairs early. Overall, the resort was beautiful and clean, with a great location near shopping and the beach.
Rooms
8.0
The Junior Suite was clean and the bed was super comfortable. I did notice some dust from the vents, though. The maintenance was generally good, and I appreciated the quality of the room overall.
Service
10.0
The staff was incredibly friendly and eager to help. They made sure we felt welcomed and cared for throughout our stay. The attention to detail, especially at the spa, was commendable.
Location
9.0
The hotel is perfectly situated just a block from La Quinta, making it easy to explore shops and restaurants. The beach access was convenient, although it was a public beach, which meant more foot traffic than I expected.
Dining
9.0
Dining options were impressive, with the Spice restaurant offering great variety and flavor, although I wished I could have eaten outside. The service at all restaurants was excellent, making each meal enjoyable.
Facilities
8.0
The resort had a vast range of facilities, including a lovely spa experience. I utilized room service and found it prompt. However, I did experience some issues with the jacuzzi in my room, which was not as clean as I hoped.
Owen
United States of America,
December
2024
6.6/10
My stay at Hilton Playa Del Carmen was nice overall. The staff was exceptionally friendly and attentive, especially at the spa and in dining. However, there were some challenges like inconsistent room service and certain dining options that fell short of expectations. Despite this, the resort's beautiful pools and beachfront made it a worthwhile experience.
Rooms
8.0
I stayed in a room with a garden view that came equipped with a jacuzzi and an outdoor hammock, which was a great touch. The rooms felt comfortable and inviting, yet I did hear some complaints about the cleanliness in certain areas.
Service
9.0
I found the service to be very friendly and professional. The staff went above and beyond, especially my personal butler Lili, who took care of all our needs, even when she wasn't available. This level of attention made my experience truly enjoyable.
Location
8.0
The location of the resort was superb, as it was close to 5th Avenue where I could easily explore shops and restaurants. However, it is also somewhat rocky at the beach, which might not be ideal for everyone.
Dining
7.0
Dining options were varied, but some premium dinners didn't meet expectations. While I enjoyed buffet meals at Spice, staff gave me mixed reviews on other restaurants. I was looking forward to more unique offerings.
Facilities
8.0
The facilities were excellent, featuring two pools, including one with a swim-up bar, and the beach was beautiful. However, I faced some difficulty with chair availability near the pool due to reservations being made with towels without time limits.
Access exclusive early booking discounts.
Choose your spa escape today!
